Hundreds of Spitfire EX mobility scooters have been sold by Falcon Mobility in Singapore over the past couple of years, so we thought this video guide on how to disassemble it for transport would be useful in case you need to bring it to our service centre for a check up.
One common mistake users make that result in the scooter being disabled is trying to drive the scooter without first disconnecting the charger. Often this is because they want to know whether the scooter is fully charged, so they try to drive the scooter immediately without first disconnecting the charger.
One of the most commonly encountered problems, especially among new users, is that their new mobility scooter isn't working. It can be very frustrating and worrying, because of fears that you may have spent a lot of money and bought a lemon.
However, the most common reason is that the scooter's brake hasn't been engaged properly. This is a built-in safety feature on most mobility scooters, so that you don't go driving off with your brakes in neutral mode, as you won't be able to stop on a down slope.